AI customer service for F&B handles the flood — order confirmations, delivery updates, menu and allergy questions, opening hours, reservations — around the clock, in your customers’ languages, on your website and WhatsApp. Your staff stay on the food; the AI stays on the phone.
Every F&B owner knows it: the busiest hour in the kitchen is also the busiest hour on the phone. “Is my order confirmed?” “Where’s my delivery?” “Do you have a table at 8?” “Does the laksa contain shrimp paste?” Every unanswered message during the rush is a customer who orders elsewhere tomorrow. Hiring someone just to answer messages doesn’t pay for itself — an AI that answers all of them instantly does, especially in Southeast Asia where customers expect a WhatsApp reply in minutes.
“Clare AI handles our order confirmations, delivery updates and menu questions around the clock, so we’re not stuck on the phone during the dinner rush. It just keeps replying to customers while we focus on the kitchen.”
— Emily Nguyen · F&B · Malaysia · verified customer
· Order confirmations and delivery status
· Menu, prices, availability, allergens
· Opening hours, locations, parking
· Reservation requests and party sizes
· Promotions and set-meal questions — in English, Malay, Chinese, Tagalog and 50+ languages
· Complaints — escalated with the full chat
· Big catering orders — flagged for personal follow-up
· Refunds — behind a human-approval step
· Anything unusual — handed off, then added to the knowledge base
F&B message volumes are modest — which makes per-resolution pricing look small until you multiply it out, and makes a one-time license almost absurdly cheap. At 1,000 conversations a month over three years: Intercom Fin ≈ $35,640, Salesforce ≈ $72,000, Clare AI ≈ $2,359 all-in — the $1,999 Starter license (cloud server and first-year hosting included) plus about a dollar a month in model usage. The full 2026 price table has every vendor; the calculator has your exact numbers.
Message us on WhatsApp — a real person (same region, same time zone) replies within 24 hours. Or poke the live AI on our homepage first.
That is the point: the AI never gets busy. Order confirmations, delivery updates, menu and allergy questions, opening hours and location questions are answered in seconds while your staff cook and serve. Complicated requests still reach a human.
Yes — Clare AI answers on your website chat and on WhatsApp through the official WhatsApp Business Platform, which is how most F&B customers in Southeast Asia prefer to message.
The AI answers from your knowledge base. Update the menu file (items, prices, availability) and the AI answers with the new information immediately — no retraining, no vendor ticket.
One deployment can serve multiple outlets — the knowledge base holds each location’s hours, menu and delivery zones, and the AI answers per-outlet questions accordingly. Multi-brand setups are supported on the Enterprise tier.
Yes. F&B volumes are usually modest: at 1,000 conversations a month, Clare AI costs about $2,359 all-in over three years — a one-time $1,999 license plus roughly $12/year in model usage. Per-resolution tools would charge $17,000–$72,000 for the same three years.