Freshworks Freddy charges ~$0.49 per session ($49 per 100 sessions). Clare AI is a one-time, self-hosted license — you own the software, your data stays on your servers, and the only ongoing cost is ~1¢ per conversation in your own AI-model usage.
| Clare AI | Freshworks Freddy | |
|---|---|---|
| Pricing model | One-time license, from $1,999 | Per session |
| Cost per AI answer | ~$0.01 (your model usage) | ~$0.49 / session |
| Recurring platform fee | None | ~$0.49 per session ($49 per 100 sessions) |
| AI agents / seats | Unlimited, no seats | Metered |
| Where it runs | Your server | Vendor cloud |
| Who owns the data | You do | Vendor |
| Languages | 50+, any | Multiple |
| 3-year cost @ 5,000/mo | ~$3,799 | ~$88,200 |
Figures use publicly listed 2026 rates (~$0.49 / session) applied to 5,000 AI-resolved conversations/month, and exclude seat and add-on fees. A Freddy "session" is billed per interaction window whether or not it resolves, and the first 500 sessions/month are included; per-agent seats are separate. Clare AI ongoing cost estimated at ~$0.01/conversation in model usage on today's cheapest models, plus the one-time $1,999 license. Illustrative — your numbers will vary.
Freddy bills per session on the vendor's cloud — a meter that keeps running as your volume grows. Clare AI is bought once and self-hosted — you own the software and the data, paying only ~1¢ per conversation in your own model usage.
Freshworks Freddy runs in the vendor's cloud, so your customer conversations live on their infrastructure. Clare AI is self-hosted on your own server — you own the data and use your own model API keys. A real advantage in finance, healthcare, gaming, and any regulated industry.
Both get you answering fast. With Clare AI you also get a full agent back office, a human-approval step for anything sensitive, and a connection to your existing systems (CRM, orders, bookings) so it answers with live data. Professional and Enterprise tiers include the source code.
Clare AI replies natively in 50+ languages with no translation layer, and there is no per-seat or per-resolution metering in the software — your volume is bounded only by your own model limits and server, both of which you control.
You already run Freshdesk/Freshworks and want AI that slots into that suite, and you're fine with per-session billing on their cloud.
You want to own the system outright, keep data on your own servers, and avoid a recurring per-session meter entirely.
Freshworks Freddy slots neatly into the Freshdesk/Freshworks suite that many teams already run, with solid no-code setup and broad channel coverage. The honest difference is the business model: rent forever, versus buy once and own.
Yes — if you want to own your support AI instead of renting it. Freshworks Freddy bills ~$0.49 per session ($49 per 100 sessions); Clare AI is a one-time license (from $1,999) that you self-host, then pay only ~1¢ per conversation in your own AI-model usage. You keep your customer data on your own servers.
At 5,000 conversations a month, Freshworks Freddy runs about $88,200 over three years at that rate; Clare AI is about $3,799 all-in over the same period (one-time license plus ~1¢/conversation). Your exact numbers depend on your volume and model.
For front-line support, yes: Clare AI resolves up to 98% of routine questions in 50+ languages, escalates the hard cases to a human with full context, and connects to your existing systems to pull live order and account data. Freshworks Freddy slots neatly into the Freshdesk/Freshworks suite that many teams already run, with solid no-code setup and broad channel coverage.
No. There is no per-resolution or per-seat fee in Clare AI. You buy the license once and own it; the only ongoing cost is your own model usage (about a cent per conversation), billed directly to you by your AI provider.
Drag the calculator to your real support volume and compare Clare AI against Freshworks Freddy — every month, forever, vs a one-time license you own.